The birth of Mia – an insurance company’s first foray into bot technology

From conception to execution, Mia was created in just a few weeks. A chatbot, developed by German insurance company VHV Versicherungen, Mia was created to help the company better support its customers who, in today’s hyper-connected world, expect round-the clock assistance and support. Mia provides users with 24/7 answers to … Read more »

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